Cookie Policy

Effective Date: 21st April 2026

1. Introduction

This Cookie Policy explains how SOCIO ("we", "our", or "us") uses cookies and similar technologies when you access or use the SOCIO platform available at https://app.withsocio.com/ ("Platform").

This Policy should be read together with our Privacy Policy, which explains how we collect, use, and process personal data, including data collected through cookies.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, mobile device, or tablet) when you visit a website. Cookies help websites function efficiently and provide information to website operators.

Cookies may be Session cookies, which expire when you close your browser or Persistent cookies, which remain on your device until they expire or are deleted.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the functioning of the Platform and enable core features such as authentication, account access, and security. These cookies do not require user consent.

3.2 Performance and Analytics Cookies

These cookies collect information about how users interact with the Platform, such as pages visited, time spent, and errors encountered. This data is generally aggregated and used to improve performance and functionality.

3.3 Functional Cookies

These cookies allow the Platform to remember user preferences and provide enhanced, personalized features.

3.4 Advertising and Promotional Cookies

These cookies may be used to display relevant announcements, featured events, or promotional content based on your interaction with the Platform.

SOCIO does not sell personal data to third-party advertisers.

4. Legal Basis for Use of Cookies

We use cookies based on the following legal grounds:

  • Essential cookies are used as they are necessary for providing the Platform and its core services
  • Non-essential cookies (such as analytics, functional, and promotional cookies) are used only with your consent

Where required under applicable laws, including Indian data protection principles, your consent will be obtained before placing non-essential cookies on your device.

5. Cookie Consent and Control

When you first visit the Platform, you may be presented with a cookie banner requesting your consent for the use of non-essential cookies.

You have the option to accept all cookies, reject non-essential cookies and customize your cookie preferences (if available). You may withdraw or modify your consent at any time through your browser settings or any cookie preference tool made available on the Platform.

Please note that disabling certain cookies may affect the functionality and performance of the Platform.

6. Purpose of Cookies

We use cookies and similar technologies to ensure the proper functioning and security of the Platform, authenticate users and maintain session integrity, improve user experience and performance, analyze usage patterns and trends, and display relevant announcements and promotional content.

7. Data Collected Through Cookies

Cookies may collect certain technical and usage-related information, including IP address, browser type and version, device information, pages visited and interaction patterns and date and time of access.

This information may, in some cases, be associated with a user account and treated as personal data in accordance with our Privacy Policy.

8. Cookie Duration

Cookies may remain on your device for varying periods depending on their purpose, where Session cookies are deleted when you close your browser and Persistent cookies remain for a predefined period or until manually deleted.

The duration of cookies depends on their specific function and configuration.

9. Third-Party Cookies

We may use third-party service providers, such as analytics or hosting providers, who may place cookies on your device to assist in delivering services.

These third parties may independently collect and process certain information through their cookies, subject to their own privacy policies. SOCIO does not control such third-party cookies and encourages users to review the policies of such providers.

10. Do Not Track Signals

Some browsers offer a "Do Not Track" ("DNT") feature that signals websites that you do not wish to be tracked. Currently, the Platform does not respond to DNT signals. However, you may manage tracking preferences through your cookie settings and browser controls.

11. Managing Cookies Through Browser Settings

Most web browsers allow you to control cookies through their settings. You can block cookies, delete stored cookies and configure preferences for specific websites.

Disabling cookies may limit certain functionalities of the Platform.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or Platform features.

Any updates will be posted on this page with a revised "Effective Date." Continued use of the Platform after such updates constitutes your acceptance of the revised Policy.

13. Contact Information

If you have any questions or concerns regarding this Cookie Policy, you may contact:

SOCIO Platform Support

Email: support@withsocio.com